Skip to main content

British Airways Crew Letter : Uniform, Pros, Cons and Crew Opinion

I recently, purchased a cravat from eBay for my uniform collection and the lovely crew member who was selling it also wrote me a lovely letter. This is her experience at the UK's national flag carrier British Airways... Enjoy!
-
Meet Sam, she has been working for the UK national flag carrier airline - British Airways - but soon she will be 'hanging up her wings for a while' as she takes a break from flying... Here is what she had to say about working as cabin crew in a short-haul and long-haul flying environment.
-
Within her note, I was happy to hear that British Airways is the company to join if you want to gain amazing life experience. However, whilst it is and can be extremely difficult on the body, it is also 'one of the best things [she] has ever done' and has opened many opportunities to her. Since starting flying, Sam has been to every continent except Antarctica - of course - and she has had some amazing experiences, such as getting to do/ see: the Great Wall of China, Hollywood, skydive in Sydney and San Diego, drive a mustang in LA, sit on palm trees in Singapore, play volley ball in Miami, visit temples in Bangkok and so much more.

Whilst travel is a major benefit of the job, she says that she has met so many amazing people from different cultures and backgrounds from around the world. The role also allows you to serve some celebrities when trained in First Class!

Sam commuted two plus hours to the airport and back after a flight which could end up being four hours in traffic, and this can be tiring on your body if you have just landed off a 12 hour overnight flight. She also says that a large reason for commuting being a nightmare is that petrol was costing her a lot of  money... Not ideal for many trips to a large airport hub nearly every week!

Many crew prefer flying on long-haul flights as they are longer and you get time to explore the destination after you land. Sam enjoyed long-haul more than short-haul as it allowed her to: have a break during the flight - something which may not/ is non existant on a quick short-haul flight, spend time after the flight having rest in a new country/ it is your time in many countries, crew can build relationships with passengers and learn more about them on a longer flight, enable crew to work on nicer and more spacious aircraft that can allow crew offer a higher class of service, after trips crew legally get 2 to 3 days off due to EASA and CAA regulations but on a short-haul sector crew could work multiple sectors a day and then work another 5-7 days of short-haul before a break, passengers interact with crew onboard and you get to learn more about them and the flights are less chaotic.

Sam says that over the years, she has been very lucky to not have encountered any major SEP or AvMed situations but has had to deal with a suspect heart attack on board. (It is more and more likely for aviation medicine incidents to occur due to the introduction of ultra-long-haul flights).

Another brilliant thing that truly places cabin crew highly is that they truly put passengers at the centre of everything they do. For example, Sam - during her time at the company - cradled a baby to sleep for a mother who was so exhausted and has sat on the galley floor for four hours with a young girl who recently lost her mother to unexpected death and has given items of clothes to passengers who have been sick on theirs. This behaviour is not only a brilliant representation of the kind of person BA employs - kind, honest and genuine - but makes her an outstanding employee for anyone.

Sam applied to three airlines before securing employment with BA. She attended assessment days at TUI, Thomas Cook and BA, but was offered employment with Thomas Cook and BA. Her top tips for gaining employment/ standing out at assessment days is to: be yourself, be confident and smile. As competition grows every year for cabin crew positions, people are more and more desperate to try and blend into the cabin crew 'ideal' or aesthetic to fit a specific brand; but it is important to remember that crew should have their own personality that they can add to the brand and service they deliver.

Thank you so much to Sam for her lovely letter that I found very insightful. It has given me such a invaluable view from a crew member and has once again confirmed my dreams of being crew! It has also given me more insight into the industry form the front line's perspective... Thank you so much for reading my blog!

Happy travels!


Comments

  1. Thanks for giving an Excellent Blog, it's very useful information to us, keep on it doing like this, I eagerly waiting for your updates, Thank you So much...
    Best Air hostess Training in Chennai
    Cabin Crew course
    Airhostess Training institute in Chennai
    Cabin Crew Training in Chennai

    ReplyDelete
    Replies
    1. Thank you! Some more posts will be on the way.
      F :)

      Delete

Post a Comment

Popular posts from this blog

Teriffic TUI Uniforms

-- A massive thanks to Alison Elkes at TUI for helping me write this post with the information she provided. -- TUI Airways [Thomson Airways]is the largest charter airline in the world. Carrying 11.2 million travellers in 2017 to their holidays, TUI offers a wide route network and the ability to travel abroad for its cabin crew. Overview As TUI is a package deal company, when a customer books a holiday their hotel, flights, transfer and travel agents will be TUI – therefore it is important for the company to have a consistent brand experience and so all customer facing roles wear the same/similar uniforms that show the brand as one big family. Customer facing colleagues are the face of the airline and so it is important that they follow the uniform standards guide to ensure their uniform is up-to-standard. Core Uniform Items TUI Uniform dress with hat and  scarf for crew members The TUI uniform jacket is a dark blue/navy and compliments the brands col

Jet2.com Cabin Crew Training

Hello Everyone, I would like to start this blog by saying a huge thank you to Jet2.com for letting me visit the SIM centre to experience cabin crew training! #Jet2.com (Scroll down for videos!) -- I drove up to Leeds Bradford with my dad to the Jet2.com training centre at 9:00 AM on the 9th of September to arrive at the centre for 12:00 for the training. In total, the training session was 2h30 minutes long. James and Louise took me around the centre and I got to: do the safety demonstration, open the Boeing 737-800 and Boeing 757-200 door, slide down the B737 and B757 evacuation slides, serve coffee and tea in the customer service mock-up cabin, learn about pilot incapacitation, fight a fire in both and over head locker and on a seat, wear a smoke hood and learnt how to correctly fit one, use a BCF (a pressurised water one as BCF's are highly toxic!), learnt how to operate and use an aircraft wheelchair, saw a flight simulator, did a fire in the cabin exercise, lear